Privacy Policy

Last updated:

At fityoungfilter, we are committed to protecting your privacy and ensuring the security of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to modern bouquet design.

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

We collect information that you provide directly to us when you:

• Place an order for floral arrangements
• Contact us through our contact form, email, or phone
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotional activities

The types of information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Order details and preferences
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for bouquet arrangements
• Communicate with you about your orders and respond to your inquiries
• Send you marketing communications if you have opted in
• Improve our services and website functionality
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business and delivering orders
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have the right to:

• Access your personal information we hold about you (subject to certain exceptions)
• Request correction of inaccurate, incomplete, or out-of-date personal information
• Make a complaint about how we handle your personal information
• Opt-out of direct marketing communications at any time
• Request that we do not use or disclose your personal information for direct marketing purposes
• Anonymity where lawful and practicable

To exercise these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe, typically within 30 days.

Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you may lodge a complaint with:

• Us directly: Please contact us first so we can attempt to resolve your complaint
• Office of the Australian Information Commissioner (OAIC): You can make a complaint online at www.oaic.gov.au or by calling 1300 363 992

We take all complaints seriously and will investigate and respond to your complaint in accordance with our obligations under the Privacy Act.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For more information, please refer to our Cookies Policy.

Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

• Secure storage systems and processes
• Access controls and staff training
• Regular security assessments
• Secure transmission of data

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Overseas Disclosure

We primarily store and process personal information in Australia. If we need to disclose your personal information to overseas recipients, we will take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your information, or we will obtain your consent before such disclosure.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or make a complaint, please contact us at:

Privacy Officer
fityoungfilter
Email: serviceteam@fityoungfilter.world
Phone: +61 41 572 7271
Address: 55 Robertson St, Merrylands NSW 2160, Australia

We will respond to your inquiry within a reasonable timeframe and in accordance with our obligations under the Privacy Act 1988 (Cth).